On Call IT Services
SIDSITE is Professional IT Services for the very small business or complex in-home environment. We approach these environments as seriously as an enterprise. We understand that these networks do not require full or part-time support staff. However, they do require competent installations, fast response, and experenced technicians to solve their issues. SIDSITE clients need a source for questions and honest answers. We provide excellent service to SIDSITE clients by refusing to overbook our technicians and by giving equal priority to their needs. We leverage existing technologies and industry standard tools to create system stability, increase productivity, and help maintain uptime. SID responds quickly to any situation with flexibility and care.
SIDSITE Services Agreement provides support to very small business environments and complex in-home networks on a call by call basis. It is exactly that, an agreement, not a contract. If for any reason a client has an issue with our services we will do everything in our power to make it right. If we cannot do enough, our client is free to seek help elsewhere without having to worry about broken contracts, hidden fees, or obligations beyond that of the services rendered.