Remote IT Assistance
Malware, viruses, and simple system errors can cause a loss in productivity. SIDSAVE helps keep downtime to a minimum. By using a secure connection we can visit a malfunctioning system remotely in very little time. The software opens a connection into the system and allows us to troubleshoot issues immediately. When the work is done the connection can be terminated. For our regular clients the connection can be left available for instant support or after hours work. Otherwise the assistee has control over when and if we need to connect in the future. It's clean, safe, and fast.
SIDSAVE is built on the Teamviewer platform and requires a client to initiate the connection with our technical resources. It is available as an instant option for our SIDSOLVE and SIDSITE Agreement holders. Please call first to use this service. Click SIDSave link on the left to connect once we are on line.